This company should not be operating and their customer service is beyond poor. Choose your currency. Here are 8 tips for writing great reviews. Got a black Friday deal which gave me a central city hotel for a very reasonable price, Hi Fiona Bremner,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! I will be contacting trip advisor regarding this sham of a company that they are allowing to advertise on their website! Did you actually book twin room ? I also paid for refund protect which allows me to cancel to get full refund back if necessary. are the most valuable, and so do the hotel owners. Basically I found a better price on another site and I lose money ba cancelling and can't amend my booking. We have booked hotel in January and week after booking Ive sent email to hotel which we should stay to confirm that my room is booked, hotel respond that they have no information about my booking so went back to stayforlong to confirm again where I was assured that hotel is booked and everything is fine but hotel will not have confirmation till 2 weeks before you travel, Ive already start been worried as never had this before. Thank you.Best regardsStayforlong Team. Stayforlong We use dedicated people and clever technology to safeguard our platform. They're emails continue to say they're looking into it and still no response 1 month later. I took a snap shot of my booking confirmation and it was clearly showing that pay later option I had choose Yet they were saying otherwise.Unless its some error created by network on the web page.So it started on a bed foot but absolutely enjoyed the whole hassle free holiday experience. Voucher number:923428756, Dear Vladimir,We apologise for the inconvenience caused to you regarding your request for the hotel confirmation number. No, to update your reservation email please contact us directly by phone at. They withdraw money from your credit cardwhen you arrive at the hotel, 15 days after they have taken your money, the hotel has not received any payment! I only receive emails saying that it has been escalated, and to be patient. Click here to Cancel your Reservation or Resend Confirmation Email. All rights reserved. I pointed out that they had not provided the service that they were contracted to perform. I have asked for information about formal complaint which has been ignored. I booked and then read reviews afterwards, which then had me concerned, though I also saw stayforlong.com reviews which are more positive, but that is for the US site. Its up to you! We are glad to hear that you had a nice stay and that you were satisfied with the service.We look forward to you booking with us in the future.Kest regardsStayforlongteam. reward holiday makers with the best hotel offers the more nights they stay. stayforlong Stay away they are fraudulent and will take your money! Hotel was great, clean and we have had an amazing stay. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. 2023 Trustpilot, Inc. All rights reserved. Do not use this company. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Please enter a valid email address, Thanks! Fecha de la experiencia: 06 de abril de 2023, Hola Carmen,Estamos muy contentos de que todo haya ido bien. I went ahead and approved the payment with my bank. It goes against our guidelines to offer incentives for reviews. Hi was your booking with stayforlong legit? Alternatively, it is possible to re-send the confirmation email by going to reservation details. Hi Eleanor Pearson,Thank you so much for your review.We sent you a private message in order to have more details about your booking. The only thing this company appears to be good at is destroying people's hope of a stress free holiday. Its as simple as that. If you booked through us and want to leave a review, please sign in first. Till now everything seems very good I will let you know guys when I arrive to the hotel. Check the information on your booking confirmation. All rights reserved. Por contra, indicar que el ambiente decadente de su decoracin en general y la falta de mantenimiento de la habitacin asignada en particular no le hacen merecedores de tanta estrella. We offer competitive rates for long-term stays because we believe these types of holidaymakers Hi john kay,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Completely destroyed our excited for our vacation. This is my experience with Stayforlong. The combined discount on all three compared to booking on a leading well-known competitor website was 2000 across a 10 day period. We also ensure all reviews are published without moderation. Todo el proceso on line de seleccin de hotel, fechas, disponibilidad, pago fue sencillo y gil!Lo contratado fue realmente lo servido y finalmente el precio fue muy ajustado.La verdad es que vuestro modelo me parece muy apreciable! Holiday Planning - How do you Protect Yourself? Thank you for being in the travel market. Awful. Anyone can write a Trustpilot review. If it seems too good to be true, it is. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to Fortunately my husband had the details on his phone . So I paid 2 times for 1 stay. WebNFTs Simplified > Uncategorized > stayforlong manage my booking. Bathrobes were supplied in every room. There is no phone number and the emails they send back are deliberately vague. We sent you this private message in order to have more details about your concern. WebHotel didn't got booking confirmation from Stayforlong in a two days, so when I come to hotel I must call to Stayforlong by phone and ask to send confirmation of my booking to I get the comfirmaticion at ones. From booking on line got the vouchers emailed through quickly. The hotel address appears in the confirmation email that was sent at the time of booking. WARNING DON'T USE THIS COMPANY!!!!!!!!!!. The rest of the staff were extremely pleasant. No, nonrefundable reservations cannot be canceled after booking. We were informed that the hotel we were staying at had a gym / keep fit area. Companies can ask for reviews via automatic invitations. It was aggravating to say the least. Money taken from account and still no hotel confirmation number! I will provide update once I check out and hopefully give them a 5 star!I took the "risk" and made the booking (Voucher number: 69-4531654). I couldnt confirm with the hotel before arrival. player in every room. Here are 8 tips for writing great reviews. travel industry, developing new products and connecting our travellers with the best Hotels attract better customers because they are holidaymakers who stay more nights. Ha sido ena estancia de tres das maravillosa, una habitacion familiar perfects, con su calefaccin, con su cama doble y sof cama comodsimo para miz peques.Aparcamiento gratuto cerrado y vigilado con acceso directo al hotel con ascensor.Pura comodidad, limpieza perfecta.Metro a 5m para ir a Sevilla. We offer different payment options suited to your needs. Customers save the most on their accommodation and get to enjoy longer vacations at the best Not worth the slight savings to deal with their poor service. Their emails they send back are deliberately vague and won't give refund despite it being approved and prioritised. Thank you very much for lovely holidays. You will need the email used at the time of booking and your Itinerary number. We did contact Stayforlong, and thats were it got really silly, all of a sudden they couldnt understand simple email contents , What do you mean no gym? I see they have ABTA certification anymore because they have had so many complaints of scamming customers and I was caught out by the website booking totally different dates. stayforlong manage my booking. accommodations so they can live long-memorable experiences. Hotel did manage to contact stayforlong the next day and all was sorted!Granted, we were lucky the person on reception was amazing, could have been a different story if he wasn't! They are NOT UK based, and if anyone doubts this then call their customer service line! Seat Reservation. price. We were travelling with a toddler. and its impossible to get through to them. Hi Richard BermanThank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! I booked and then read reviews and felt really worried. ALTHOUGH THE HOTEL CONFIRMED THAT IT IS FINE, STAYFORLONG SAID THE ROOMS ARE GONE AND NO REFUND POSSIBLE. I Thank you.Best regardsStayforlong Team, The process was efficient. Solicita reseas tanto positivas como negativas, Ha contestado el 62% de las opiniones negativas, Contesta las opiniones negativas en menos de 1 semana, Directrices de Uso para autores de opinin. Stayforlong Limpieza regular. Here are 8 tips for writing great reviews. Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. Value for money? Companies can ask for reviews via automatic invitations. should something go wrong with your trip you are on your own. See you soon Best regardsStayforlong Team, Dont trust stayforlongTheir web site provided misleading information about the distance between the Hotel ( Hilton convention) and centre point as 300 yards that is why I did the booking, on my arrival I found that distance 3 times longer , not only that but also it was up hillAs an old man in my 70s I protested that But nothing could be done I had to pray in the hotel as it was very difficult to go to the Haram MosqueI have the medical reports as a proof that I suffered heart attack as result I have, Hi Essam Bedir,Thank you so much for your review.We sent you a private message in order to have more details about your booking. They refused repeatedly to give me the actual hotel confirmation so I could validate and link my loyalty account. No. WebFlight bookings. Thank you.Best regardsStayforlong Team. Reservamos un apartamento, estaba confirmado y pagado llamo al resort la vispera para concretar la entrega de llaves y resulta que no tenamos la reserva hecha y estuvimos 24 horas antes del viaje con la angustia de que no tenamos alojamiento y estaba complicado para encontrar otro apartamento. stayforlong manage my booking Stay away from this website. Saying they can't find any proof of my booking after I showed them the transaction. This review will however be changed if you send me my HCN ASAP! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hello,Thank you very much for your review. The staff were pleasant and friendly but the whole hotel needs a complete and total refurbishing to reach international standards. SCAMMERS AND SHOULD HAVE A LAWSUIT AGAINST THEM. The pictures showed some rooms from the apartment but also terraces and rooms from other apartments. We have evidence in print and images that what we were sold and paid for was not factual, the hotels website are still advertising false information on their website, and stay for long are going along with selling a product that is simply untrue and unfair. We realized that these customers deserve enhanced benefits to enjoy longer holidays and You will need the email used at the time of booking and your Itinerary number. Complete JOKE, service team dont care about customers. I also use them when I travel to Brazil in January for two hotels and again saved a lot of money. Dont use! Luckily, I double checked directly with the resort and it turned out Stayforlong never actually reserved my stay. Despite correspondence back and forth after a year I still have no date for my refund despite specifically asking. Turns out the booking was in my mums name as she had paid on her credit card. A week and a half later payment still hasnt been made to the hotel , stay for long are now telling me they cant swap my reservation to the new date as there are no rooms available, yet still have my money. Email back stayforlong again asking for explanation where I was told that hotel wont have confirmation till 5 day before my journey, where I said NO and I forced them to confirm this with hotel also I had to attach my full conversation with the hotel to stayforlong. I booked five star hotels in all three places through this site. I chose to use Stayforlong due to their cheaper prices for hotels. A: Sin ningn problema y una de las webs ms econmicas que he encontrado. Find the answers you However, not knowing this site at all, I did some research afterwards. travel industry, developing new products and connecting our travellers with the best We were supplied pictures of bathroom facilities before and after booking. I had fought 3 months to get my refund. Manage Information provided by various external sources. Please call our 24/7 Customer Call Center at, No. Esperamos verte pronto en tus prximas vacaciones.Gracias,Equipo Stayforlong. If I could give them a zero I would! Fecha de la experiencia: 01 de febrero de 2023, Dear Eva,Thank you so much for your review.We are sorry to hear about the inconvenience we have caused you before your trip to the holiday. Dear Aidas Karalkevicius,Thank you so much for your review.We apologise for the inconvenience we have caused you. It could however be that the third party has yet to notify the hotel of your reservation/name. After securing what seemed a to good to be true deal at a five star resort in Mexico at a Hotel that was unavailable on most other sites or too expensive on others, Stayforlong were able to offer me what appeared to be the impossible. Please review your cancellation policy prior to cancelling your reservation, which was provided on the reservation confirmation page as well as your confirmation email. And 2 days before chick in . Fecha de la experiencia: 03 de diciembre de 2022. This is why our team works hard to shake the We realized that these customers deserve enhanced benefits to enjoy longer holidays and Please review your cancellation policy on your confirmation email before canceling your reservation. I ended up feeling like they were a little shady, but the absolutely came through with the reservation and accommodations I booked, and were fairly prompt to respond. **What do you think ?** I think that you should let the forum know how your trip goes.or didn't go. I don't book via "unknown" 3rd party website Very bad service and I might take legal action . Esperamos verte pronto en tus prximas vacaciones.Gracias,Equipo Stayforlong, Son unos sinvergenzas, reservo con cancelacin gratuita, y tres das antes del viaje, que se termina el plazo de cancelacin gratuita, accidente , envo partes de urgencia, fotos, hablo y escribo innumerables veces, respuesta, depende del proveedor, No recibo respuesta del tal proveedor y pasa el puente, tres das despus me comunican que no pueden hacer nada, porque no autoriza el cambio de fecha el proveedor, y se han quedado con el dinero por la cara, Fecha de la experiencia: 22 de febrero de 2023, Querida cliente,Muchas gracias por tu revisin.Pedimos disculpas por las molestias que le hayamos causado con respecto a . After 3 lockdowns and everything we have been through it is outrageous that they should try to make money selling false hope without any regard on the impact it can have on the people at the receiving end. Fecha de la experiencia: 05 de enero de 2023. Offers for staying for 3 or more nights. travel industry, developing new products and connecting our travellers with the best I have my voucher number. It is your fault that you did not pass on this information to the hotel in Dubai. June 5, 2022 Posted by: Category: Uncategorized; Manage your booking Suggested companies are based on peoples browsing tendencies. Imagine the stress/headache after a long flight and being awake the whole night with a two year old only to come to this.Full refund and compensation is the least you can do!21/3/23 still no contact from Stayforlong. WARNING!!!!!! I need this asap before I resort for legal action. A dos horas de ir a coger el avin, nos ofrecieron otro alojamiento, ganamos con el cambio, pero nos cre una incertidumbre que no compensa. Companies can ask for reviews via automatic invitations. Thank you.Best regardsStayforlong Team. But luckily I didn't see any negative comments and I booked the hotel through stayforlong. We still didn't recieve our reservation. We had a beautifull room, I mail the hotel a few days after my reservation and everything was ok. Stayforlong always answered my questions by mail. So I have to pick my favourite child and leave the rest behind? Red flag! Todo perfecto, ya habamo usado otras veces esta plataforma para reservar el mismo hotel. WebBlind booking Express Deals offer discounts from 18% to 60%, but you dont learn the hotels name and address until youve paid. AHORA ESTOY LUCHANDO PARA QUE ME DEVUELVAN EL DINERO, LA PEOR EXPERIENCIA DE MI VIDA CON ESTA EMPRESA. Hey, Not yet, my trip is in less than 2 months. I advise you to contact the hotel by mail so you'll have a written statement that everything's book Suggested companies are based on peoples browsing tendencies. We also ensure all reviews are published without moderation. Stayforlong.com is a scam - Bargain Travel Forum Will email them within 15 minutes of booking, but they refused to help, hid behind policy and just took the money, so we lost 600. De la experiencia vivida, los puntos ms reseables son su ubicacin, la buena disposicin de su personal y la amplitud de las habitaciones. There's just something wrong with the whole set up and trust me I dug my heals in on this one. Empresas sugeridas en base al historial de navegacin de los usuarios.
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