It's a joke these people make furniture for kids, when it isn't safe. Existing accounts, see your Cardholder Agreement for applicable terms. When it's time to move out of the nursery and into kid-sized furniture, Harriet Bee Kids furniture brings the style, quality, and affordability That families want. Crafted from solid pine wood, this piece features a sleek, streamlined silhouette for a touch of classic style and an open-slatted design that gives it a rustic appeal. This bed features tall 14" guardrails and safely fits standard mattress sizes. To avoid interest, you must pay the full promotional balance before the promotional period ends. If your order is delayed, we will contact you with a new arrival date. Customer took the credit for $60 to the order which was done on 3/22. First, there are several pieces of the wood that are so rough, that obviously were not sanded properly prior to the paint being applied. I am still awaiting my last reply via email on the next steps on how to return which is a joke!! ( 271) Free shipping. You all made this such an easy and pleasurable experience. Prior purchases excluded. The solid, knot-free wood bed frame adds strength and stability. 11 (to 23917) 3 Colors: Chestnut. View or request a hard copy of the latest Maxtrix catalog. The line features a modern look, great colors, and quality construction. Account must be in good standing. Kids bed buying guides, tips,pics, +the latest at Maxtrix. Featuring clean, simple lines, the Fern Rock Junior Loft Bed is the perfect centerpiece for any child's bedroom or guest room. Anonymous. The lower mattress sits two inches off the floor, allowing for air circulation. We provided the refund on 11/16. Our showroom displays the latest and greatest in wood bedroom furniture, configurable kids bunk beds, adult bunks, wood dining sets, case goods, and more from our current collections. The full length guardrail can protect the safety when sleeping well. Again, I demanded a refund. BridgeIT will help find your perfect mattress. I had a migraine foe two days and had to sleep with vicks under my nose just to breath through the smell. This is just low quality work that should not be passed on to any consumer. This is unacceptable. Let us create custom commercial furniture for your space, . Last payment may vary due to rounding. The Bottom bed sits only two inches off the floor, making it the perfect sleep option for little ones. They arrived 4/13/22 and I opened one of the three boxes. Our carefully layered foams conform to your body shape, distributing weight evenly to relieve pressure points so you wake up feeling refreshed. With the option of the complete guardrail at the bottom, your child is surrounded and secured. The strong build assures that this bed will last while keeping your child snug at night. Very happy with our purchase! Our pre-designed products can be customized to meet your needs or we can work to create something new just for you. Contact us for a quote to manage your 3PL needs. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Additionally the bed side tray that we offered at no cost was ordered and delivered on tracking #************. Choose space-saving straight ladder or extra-safe angle ladder. Maxwood Royal Flush Loft Bunk Bed, White - Walmart.com Buy Maxwood Royal Flush Loft Bunk Bed, White at Walmart.com Skip to Main Content Departments Services Cancel Reorder My Items ReorderListsRegistries Sign In Account Sign InCreate an account Purchase HistoryWalmart+ $0.00 All Departments Deals Deals Twin Low Bunk - Maxwood Furniture I contacted Max and Lily and asked for a full refund as well as a waiver to the 20% restocking fee they stated as their policy. The bed ships in one box and is heavy due to solid wood construction. Easy to maintain and long-lasting low VOC finish. The pieces were cheap, broken and poor quality. It smells like a moldy old cabin. If you have purchased a bed, chose a low profile mattress for the top bunk (ideally 5" (13cm) or max 10" (25cm)) to maximize safety rail height. They did not respond until 2/17 that they would like it picked up. . The versatility of the Fern Rock collection provides endless ways to use this bed- loft, kids' room, guest room, it's a perfect fit. Our family has moved so much over the years and we haven't purchase family furniture because of the military moves. They won't accept the piece of junk item back, or take any ownership of getting the correct parts to you. - They agreed, yet a mattress still was sent and arrived on February 3, 2023. No minimum purchase requirements apply. Max & Lily Low Bunk Bed, Mid-Century Modern Bunk Bed, Solid Wood Twin Jordans Furniture financing account issued by TD Bank, N.A. He then reached out with additional parts that were The smell was so bad we had to keep the door shut because it spread thru the entire house. (Can be mounted on bed-end or front). This bed meets or exceeds federal safety standards for childrens furniture. Resting weight capacity per sleeping surface. Our line ofcontract and commercial-grade bunk beds and loft beds are designed in a modular system and can be configured to ensure a perfect fit in a wide variety of floorplans and commercial spaces. The top bunk features tall 14" Guardrails, so the bed safely fits standard mattress sizes. Designed as a space-saving way to sleep four, it's the perfect solution for a shared bedroom or vacation home. Other transactions and charges affect total monthly payment amount. Includes upper/lower bunk slat rolls, so there is no need for box springs. Other transactions and charges affect total monthly payment amount. The MaxWood Kent Twin Over Full Bunk Bed features an ingenious multifunctional design that lets your children sleep comfortably all in one unit. With multiple finish choices and tent solids/prints, it will coordinate with any bedroom decor. After the promotional period ends, the Standard Purchase APR also applies to the remaining balance and the charged interest. They were shipped back February 23, 2023 despite the inconvenience to my time and schedule. Made of solid wood in a stone finish, this traditional-style twin over full unit includes one twin and one full bed with slatted headboards and footboards, and a ladder at the front. From a twin over full bunk bed to a custom storage & study loft reconfiguration. Full Low Bunk Bed with Ladder - Maxwood Furniture Home Full Low Bunk Bed with Ladder Full Low Bunk Bed with Ladder SLURP WS RRP: $1,69900 Shipping calculated at checkout. Overall: 61.5'' H x 60'' W x 41.5'' W x 78'' L. The angled ladder with rounded edges offers comfortable, easy climbing. Completing the farmhouse look, this bunk bed comes in neutral stain finishes that complement the natural wood pattern. we want a full refund of this bed as it is a poor product. The versatility of the Fern Rock collection provides endless ways to use this bed- loft, kids' room, guest room, it's a perfect fit. Easy to add or remove as kids grow. Harriet bee kid's furniture includes bunks, storage, and trundle beds as well as tables, chairs, and storage solutions. - After the entire ordeal on March 1, 2023 finally opened box of the twin bunk bed frame we kept and found 2 damaged / broken pieces. Customer reached out about his concerns of damages. When you buy Maxtrix Kids Furniture Maxtrix Queen High Bunk Bed w/ Straight Ladder on End (Low/High) or any product product online from us, you become part . Prior purchases excluded. Flush, color-matching hardware for a clean look. 2 - May. On-time payments will pay off the promotional balance. We screenshot and resent as well as spoke on the phone to various people the clear emails indicating what pieces we did not have and which ones we needed. New accounts: Standard Purchase APR 29.99%. When it's time to move out of the nursery and into kid-sized furniture, this kid's furniture combines the style, quality, and affordability that families want. Review of . Customer was not happy Designer collaborations, custom creations, andreal Maxtrix Kids' rooms. Our dedicated factory has ample capacity to execute your project from design to production. This beds unique design not only creates more space for your child but will also add fond memories of playtime and sleepovers. We can manufacture with lighter-weight softwoods such as Pine and premium hardwoods, including Maple and Birch. Requested they cancel and refund mattress from my order since unable to fulfill. The MaxWood Kent Twin Over Full Bunk Bed features an ingenious multifunctional design that lets your children sleep comfortably all in one unit. The bed they purchased was a brand new item and we do not have the extra replacement parts. - As a customer though, Im left with nothing but a terrible experience and pieces of a bunk bed on the floor of my childrens room. In Charleston, SC our design team is constantly innovating and working on new MaxWood products and custom client furniture designs. Angled ladder with rounded edges offers comfortable, easy climbing. Crafted of solid pine wood, this bed strikes a classic silhouette with a horizontal planked headboard, footboard, and guard rail. They are wanting a different time line for the donation and refund. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Storage is in style. The twin is not used as it's on a trundle and the mattresses were just delivered last month and recently set up. No problem. Monthly payment is the purchase amount divided by the number of months in the offer. A sleepover classic, this solid wood bunk bed combines a timeless look with quality craftsmanship that you can both see and feel. A reversible straight ladder with rounded edges offers comfortable, easy climbing. Rounding out the design, the raised base creates a cozy loft space for storage or play. The product is made from solid 100% knot-free, New Zealand pine. The pieces to the stairs were also broken and couldn't be used safely for our kids. Value. Finish Bed End Entrance This Maxtrix favorite combines fun and function to create the perfect shared room or sleepover-headquarters. It's aight. +1 Color. We can help with selecting or reconfiguring. Rustic Style: Beautiful Barnwood finishes offer a unique modern farmhouse look that pairs with every design and dcor. Max and Lily (Maxwood) wants me to PAY for returning the defective items that are of no use to me and then PAY again a 20% fee for their unacceptable product!! Full Low Bunk Bed with Ladder - Maxwood Furniture If your order is delayed, we will contact you with a new arrival date. Available in other finishes. My daughter only weighs 32 pounds and this bed is supposed to be rated for 400 pounds. Find Us at High Point Spring 2023: April 22 nd 26 th Fall 2023: October 14 th 18 th Space 222 & 226 Center Point on Hamilton High Point, NC This is a member of the Isabelle & Max family of brands - the kid's furniture experts bringing a tradition of superior quality, safety, and fun! In addition, upon waiting for instructions on how to return the product, a fed ex guy randomly shows up to my home without any advance notice to pick up the items. Hardware is countersunk and color matching to create a clean, smooth look. - I submitted a replacement part order request according to the companys instructions the morning of March 2, 2023. We asked him to provide pictures. Quality is our trademark. The guardrail is screwed and can be partially or completely removed. Weve shown it to many of our neighbors and nobody has ever seen a anything like it. The customer called us two times a week for an update on the replacements. Easy access guardrails are included for added safety. As an example, you could literally have someone on the side of you and you would not feel them move. Includes: Twin Low Bed Ends & Slat Roll, Twin Bunk Rail Set, Full Bed Ends & Slat Roll and Angle Ladder. Our policy is to notify us with in 30 days of damages or missing items to orders. Instructions, slat roll, tool, and required hardware are included. Full Low Bunk Bed with Slide Platform - Maxwood Furniture Since launching over 19 years ago, we have grown to manufacture several distinct brands & product lines, which we have in-stock and ready to ship from our US-based distribution centers. This product is the perfect bed for those bedrooms that can use a little more space, it features some extra drawers underneath as well as open space so that your little one can enjoy playing with toys or having a fun sleepover. Center Point on Hamilton Designed as a space-saving way to sleep four, it's the perfect solution for a shared bedroom or vacation home. Customer notified us on 2/2 that they received a second bed. Finish Bed End Full Low Bunk Bed with Slide Platform Dimensions Length: 98.50" Width: 72.00" Height: 70.75" Our policy is you get to have a refund for damages in lieu of the replacements. The low VOC finish is hand applied in a seven-step process. Other finance plans may be available. PDF Bunk with Ladder Kent with Underbed Drawers - Maxwood Furniture Im interested in using Maxwoods contract-grade bunk beds to furnish a commercial property or my next commercial design project. Non-toxic, low-VOC finishes create a clean and healthy space for sleep. You must make larger payments to avoid the interest. $60.00 for his troubles along with putting the replacements on rush.. Amazon.com: Max & Lily Low Bunk Bed with Slide, Twin-Over-Twin Bed All rights reserved. Two bookcases create the ideal book storage and toy storage space. Actually coordinated with and helped return the extra bunk bed frame and mattress to the company. A great way to add an adventurous spin on sleep, loft-style beds make bedtime a fun time - like this one! When it's time to move out of the nursery and into toddler or kid-sized furniture, Harriet bee kid's furniture brings the style, quality, and affordability that families want. The bottom bed sits only two inches off the floor, making it the best low bed for little ones. Great for shared rooms and sleepovers, Fun & functional raised bedsto make the most of kids bedroom space. Mr ***** called on 11/14 and requested a 10% refund. Our online portal enables dealers to view products, pricing & stock availability to sell with confidence. Account must be in good standing. Bed was delivered on 1/25. The bed ships in one box and is heavy due to solid wood construction. Houzz Pro: One simple solution for contractors and design pros. Availability is estimated and may vary based on quantity purchased and in-progress transactions. Fabrics transform any Maxtrix bed into a playhouse. Angled ladder with rounded edges offers comfortable, easy climbing. Even, Maxwood Furniture, Inc. - All Rights Reserved, are designed in a modular system and can be configured to ensure a perfect fit in a wide variety of floorplans and commercial spaces. When you buy Maxtrix Kids Furniture Maxtrix Queen High Bunk Bed w/ Straight Ladder on End (Low/High) or any product product online from us, you become part of the Houzz family and can expect exceptional customer service every step of the way. BBB is here to help. Main differentials: - The bed is 38 2/8" high from the floor to the sidebar of the bed, leaving a perfect space for children to play and organize the toys. One piece was delivered 2 weeks later, but no stair pieces to complete the bed and make it safe for children to use. High Point, NC. The multiple finish choices coordinate with any bedroom decor. -Further, customer service manager has communicated in writing I am sorry I can not help further. Create virtually any bed combination. they promised they would come. For a company to completely disregard their mistakes in shipping countless pieces that were defective is beyond me. Our desks, dressers & bookcases fit perfectly under loft beds in tons of combinations. We offered for the customer to donate the bed and we would then refund her fully. Accommodating two twin mattresses, the metal frame will last through years of rough play, whether hosting twins, friends, family, or siblings. Our manufacturing capabilities and low minimum order quantities make it possible to create something unique and ship a container directly to you. Minimum monthly payments required, but they will not pay off the balance in time. Slide Bed Checklist - Sleep & Slide Safely, High Performance XL & Queen Beds That Are Reconfiguration Ready, Supportive Big Beds That Hold Up To 2,000lbs. - The upper grille around the entire bed leaves a safe space for a restful night's sleep. Maxwood Furniture Kids Full Over Full Storage Bunk Bed | Perigold $127 per month for 18 months - Total $2,280 with a Perigold credit card. proceeded to order the replacement parts for customer. Once it is shipped from the warehouse it took 4 days to scan in from *** ** at there facility to confirm where it was in fact shipping to. Some exclusions apply. 3.5 ft of space between top and bottom allows teens + adults to sit up comfortably. Im interested in carrying Maxwoods current line of wood furniture for resale and becoming an official Maxwood Furniture Dealer. We confirmed to the customer on 3/14 the address had been changed in the order. Full over Twin Solid Wood L-Shaped Bunk Beds with Built-in-Desk. Assembly Instructions - Maxwood Furniture, Inc. We purchase a Max and Lily low profile bunk bed in January for our four and three year old. Attachment shows conversations between us and the customer. Home Improvement Deals | Financing Options. - After several emails, phone calls to customer service and actual conversations with the customer service manager, I still have no clear estimate on when the parts will be shipped and received. So parents earn a product for many years, prevailing an excellent cost-benefit. This bed meets or exceeds Federal safety standards For childrens furniture. Designed as a space-saving way to sleep four, its the perfect solution for a shared bedroom or vacation home. member of the Max Wood family of brands - the kid's furniture experts bringing a tradition of superior quality, safety, and fun! They apologized, sent us a promotional item and said the parts we requested for repair of the piece would be on a "hot rush". Strong plywood slats and a metal support bar combine to create a high, 400 lb. When it's time to move out of the nursery and into kid-sized furniture, Max & Lily kids furniture brings the style, quality, and affordability That families want. Recommended for children 6 years and older. Mix products within containers to secure low MOQs. This bed's unique L-shape design . Durable, non-toxic low VOC finishes contribute to a healthy home. On 2/20 we provided labels and the pick up time. If your children's playroom doubles as their bedroom, then the slide bunk bed is the perfect solution! Last payment may vary due to rounding. Submit a commercial inquiry and someone from our Commercial Service Team will reach out to answer your questions. No need for a bunkie board or a bunkie mattress as this bed comes with a complete set of slats | made with solid wood including knot-free New Zealand pine. The YorkHoMo 12" gel memory foam mattress uses a combination of advanced foams to deliver custom body-hugging support for every part of your body, it is designed for superior comfort. New accounts: Standard Purchase APR 29.99%. Instructions, upper/lower slat rolls, and required hardware are included. We then Max and Lily Twin over Twin Low Bunk Bed with Staircase Prior purchases excluded. Maxwood Furniture Kids Twin Over Full Storage Bunk Bed | Perigold *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
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