how to set up bt wifi disc without app

Unplug the cable. BT disc flashing red is common when using the BT WiFi network, but what are its causes? Reloaded my personal settings for port forewarding etc then tried to set up my WiFi Disk and it was succesfull. Watch this short video to set up or follow the steps below it. You can do a location test with WiFi Disc, power supply, and phone. It also gives you the sketches and drawings suggesting the best location for setting up BT WiFi Disc. In this case, it means the BT WiFi disk can not be connected to the network. If you're a new customer, we'll have created your BT ID when you joined. This will guide you through the set-up and suggest the best location for your disc. You also consider some methods to keep the disc safe. If you're using Mini Whole Home Wi-Fi, from the app's 'Settings' tab, select LED brightness, and then choose between Off or On. Besides, you also update the useful information about this device from our post. - Finding the best location for your Wi-Fi Disc/Wi-Fi Plus. If you need extra discs for Wi-Fi in each room, BT will send you 2 extra discs at no additional charge. The BT WiFi quantity you need depends on your houses size. Wait for the final results from the app. Running the WiFi Discs setup again is the next step you need to take. You need to activate it by following the instructions in the email we sent you. 15h30. Just plug it in to the mains and connect a lan cable between it and the hub. You can still set up your disc without it. 20h48, No, It's a Wi-Fi disc, it connects to the other disc(s) or Smart Hub 2 wirelessly.Install the MyBT app, it will allow you to map the Wi-Fi strength and show you the ideal location for the disc(s), on How to install an add-on disc | BT Whole Home Wi-Fi - YouTube 0:00 / 0:54 How to install an add-on disc | BT Whole Home Wi-Fi BT 33.5K subscribers Subscribe 49 52K views 5 years ago. I'm sure I saw in the app or on the router homescreen that it can be done using the WPS button, but I can't find it again. Follow the simple steps below to set up Smart Hub 2: Step 1. on You can follow internet usage, bill, and products of the UK companys extras. You must also set up Smart Hub 2 for BT disc to get faster. They are compatible with any hub from different suppliers. Yes, you can locate a disc a long distance from your hub (router) - for example, in an outbuilding - and have an Ethernet cable connection back to your hub (router). Press POWER on the device again to turn the hub on. It's a pain having to move it and shift the settee to reconnect each time. BT Complete Wi-Fi boosts broadband strength with a Wi-Fi "disk". Ordered a Hybrid Connect device? Within two minutes, follow the instructions on your device to connect. The BT Wi-Fi Disc is a device with a small size and round shape placed anywhere in your workplace or house to generate a wireless network. If so it is useless to me as I cannot drill a hole in the ceiling or lay and ethernet cable to where I planned on putting the disc. Remove My BT app and BT Whole Home WiFi on your device, Step 3. When this process finishes, the disc will appear solid blue. Next, you must plug the BT disc into the socket. The disc connects to the hub with the strongest signal, and walking around the house increases the signal from the hub, greatly reducing the chances of hitting an uneven surface. BT's complete Wi-Fi service expands the coverage of your WiFi network by using mesh networking technology. However, it's a good idea to check with your current provider first to see if there's a fix for poor connectivity before enabling the whole house Wi-Fi. The best spot is a clear space off the floor close to a power socket. Do you want to learn how to set up a BT WiFi disc with simple steps? Switch the modem to prevent it from interrupting while receiving messages or calls after activation. After a minute or two the light on your Wi-Fi Disc will stop flashing red and turn either solid blue or orange. Learn about the 4G Mini Hub for BT Halo customers, Using the 4G Mini Hub for BT Halo customers. This is phenomenal. BT Wifi Disc Setup: A Complete Instruction [2 Different Ways] For more help, see this video on a simple set-up of an extra disc:   Yes, on the rear of the case press theWPS Wi-Fi setupbutton for about one second. Alternatively, follow the steps below to connect using an ethernet cable. Make sure the vents on the back of your Wi-Fi Disc are clear of obstruction. Then, navigate More and Your WiFi network and Set up New Disc in the app. All discs for 2.4GHz and 5GHz use the same Network name (SSID), so most devices will see it as a single network. You can find the user guide and other documents for your Whole Home Wi-Fi product at bt.com/wholehomewifi, No action required - disc will connect in approximately 15 seconds, Within two minutes of pressing the discs. This also applies if you turn on the Guest Network, when the same Guest Network name (SSID) will be used for both 2.4GHz and 5GHz. Within two minutes, follow the instructions on your device to connect. Plug the other end of the Ethernet cable into the yellow port at the back of the Wi-Fi Disc The light on the Wi-Fi Disc will start flashing blue. Try rebooting the disc, the primary disc and the router. This will guide you through the set-up and suggest the best location for your disc. Full Wi-Fi only works with BT Smart Hub 2. Ask for an engineer to install Openreach if you dont have My BT app. Getting started with your BT Business products, Finding the best location for your Wi-Fi disc. Range will vary depending on obstructions (such as walls and electrical equipment) and interference from other wi-fi devices. Avoid obstructing it with the carpets or blocks. Now, if you face this problem, you can follow the detailed steps in our tutorial. Thanks. The quickest and easiest way is by using the BT Business app. For more help, see this video on a simple set-up of an extra disc:   Mini Whole Home Wi-Fi add-on disc user guide. You'll need to set up a BT ID to access the My BT app. However, one disk of him is sufficient for most properties. Set the Complete WiFi Disc Setting from mode 2 to mode 1. There's one in your Hub box. Everything you need to know about BT WiFi disc. Plug your Wi-Fi Disc into a power socket and turn it on. 2h37. You may also determine where to put the Wi-Fi disc and check the Wi-Fi signal strength in each location in your house. Had to factory reset the Smart Hub 2, then factory reset the first dsic (which was paired successfully originally), and then reset the second disc (which was the one causing the issues). 19h54. Ideally, try moving the disc closer to the one disc connected directly to your hub (router). Place on a mat if needed, Designed for use at room temperatures between 0 and 40C, Dust with a soft dry cloth - dont use water or solvent, Regularly check that objects dont cover any parts or any vents that could cause overheating, If your devices or power adapters appear damaged, stop using them immediately. Step 1. The LED is permanently red and the new disc doesn't appear in the app. If you've got Cloud Voice Express you'll need to set it up: Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Wait for a text or an email for confirmation once the Full Fibre is activated. The light on the Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes. Step 3. BT Hub, BT Voyager and Connected Devices GPL code. Black discs are just compatible with the BT Smart Hub 2 and will not work with non-BT service suppliers. Follow the simple steps below for troubleshooting this problem. The light flash red and within a few seconds turn solid blue The next step to fix BT Wifi disc flashing red light should be taken after you find the best location is to power cycle or restart the BT Smart Hub. Please follow the instructions in the add-on disc user guide for your Whole Home Wi-Fi product and then follow the installation process as shown in the app. On the home screen, select. A small handful of devices will list the discs separately as the discs have a different BSSID or MAC address. In the unlikely event that a disc gets too hot, it will turn off automatically. No action required - it takes approximately 60 seconds to fully turn on. A BT sales rep offered me a new contract that included the Wifi range extending discs. 20h47. How can I change the wireless network name (SSID) and wireless key of my Essentials Wi-Fi Powerline? @JimWooly21Thanks for posting and welcome to the BT.com community forums. The light should change to blue after about a minute, BT Whole Home Wi-Fi FAQs - Set-up and installation, BT Whole Home Wi-Fi FAQs - Benefits and comparisons, BT Whole Home Wi-Fi FAQs - Settings and functions, BT Whole Home Wi-Fi FAQs - System requirements. Follow these steps to work out the best location for your disc. The LED is permanently red and the new disc doesn't appear in the app. Use the disc location checker in the My BT app to find the best location for your disc. Hi, I received a replacement 'Disk' however the pairing problem is still there with the new disk as it was with the old one. If you want to replace it, ask the helpdesk to change the new one. Ask for support from BT team if you have issues. If you're using Mini Whole Home Wi-Fi, from the app's 'Settings' tab, select LED brightness, and then choose between Off or On. What to Do if I have Issues Setting the BT Disc Up? When the BT disc appears in blue light, the disc and hub are successfully connected. After a couple of minutes it will turn solid blue You can now unplug the Ethernet cable. Do not use it if it is damaged to prevent danger. According to BT, it's compact, reliable, and guarantees flawless WiFi in each room of your home. How to pair Complete Wi-Fi Disc with BT Smart Hub 2 - video 2 of 2 BT 33.5K subscribers Subscribe 485 288K views 4 years ago Find out how to pair your Wi-Fi Disc with your Smart Hub 2.. Yes. on Range will vary depending on obstructions (such as walls and electrical equipment) and interference from other wi-fi devices. Below is the simple instruction to complete this process: Step 1. Yes, on the rear of the case press theWPS Wi-Fi setupbutton for about one second. Step 4. 27-03-2019 It is a BTs advanced router that includes assimilated support appropriate for Ultrafast Broadband and 2 DECT antennas. However, you can only sign up and get the WiFi warranty if it is a BT Fiber Broadband customer using the Hub 2 router. It will support you in monitoring the companys online services while accessing the process. If it's the black "Complete Wi-fi" disc, then the ethernet connection is used to pair the disc to the router and can then be dispensed with. You need to find a stand to hold the disc on because placing the device directly on the ground can damage the internet connection. Setup Complete Wi-Fi (Black disc) without cable? - BT Broadband The range of the discs can vary significantly depending on the operating environment and the location. Wait until the disc has cooled down before turning back on. Usually this is about halfway between the two devices. I've had my Black Wi-Fi disc working fine, but twice now it has lost connection and turned red. 3. on I am having the same problem. You can then unplug it and move it to your chosen location. Plug your Wi-Fi Disc into your Business Smart Hub 2 Your Business Smart Hub 2 comes with an Ethernet cable (the one with yellow ends) ). Switch off your electrical socket if it's safe to do so and contact the BT helpdesk, Dont attempt to open your devices or power adapters. The Whole Home Wi-Fi range: In a few simple steps, set up and manage your Whole Home Wi-Fi system (sold separately) for amazingly fast, super reliable wi-fi in every room. You can now unplug the cable. It'll even work out where to put your Wi-Fi disc and check the strength of your wi-fi signal in every room. Add the new network name or password. You need the My BT app to find out where to place your discs for the best signal. Our My BT app is clever stuff and has been updated to be your Complete Wi-Fi companion. How do I set up Complete Wi-Fi? | BT Help Working out the best location for your Complete Wi-Fi Disc is straightforward. It is one of the best ways to troubleshoot the problem quickly and effectively. If you're still having problems, use our online troubleshooter. So the problem must have been some corruption within the Smart Hub 2. You can manage your BT account without difficulty when using the My BT app. Step 2. This disc can help you solve the internet connection problem because it plays a role as a wireless extender to boost your wireless signal. on Where should I install the Wi-Fi extender? How do I set up port forwarding on my BT Hub? The app will indicate a poor location by shining the yellow light. When pairing is finished the light on your disc will turn solid blue this can take up to five minutes. You can download the My BT app from the App Store or Google Play Store. I have not tried a full reset of the 'SmartHub' as I have quite a few port forwarding rules set and don't want to lose them. Make sure the vents on the back of your Wi-Fi Disc are clear of obstruction. Wait until the LED turns purple, blinks blue, and then turns solid blue. What does the red light mean on the BT Complete WiFi Disc? Whole Home Wi-Fi from BT on the App Store Go to Advanced Settings and choose Wireless. These easy steps will quickly have you up and running. This will guide you through the set-up and suggest the best location for your disc. Find the best location for your disc using the My BT app's disc location checker. If you are looking for the best wifi extender for Xfinity, visit our blog for recommendations. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. After a couple of minutes it will turn solid blue, You can now unplug the Ethernet cable. On the other discs you can use the Ethernet port to connect other wired devices to the network. It will then connect wirelessly to the hub after a few mins. 11-07-2020 On the other discs you can use the Ethernet port to connect other wired devices to the network. To ensure a consistent connection, you should avoid obstructions such as interference devices, trees, or walls. 17h28. Come near BT Smart Hub and detect POWER, Step 2. Usually this is about halfway between the two devices. on Press the power button on the back of the disc to switch the disc off. 01-04-2019 Premium Whole Home Wi-Fi & Whole Home Wi-Fi 6. If the speed gets slow, you must adjust the position after setup. If you don't use the app, you should place the disc halfway between the hub and where the Wi-Fi signal is weaker. The next step is disconnecting the disc from the cable and moving it to a suitable location in your house. Now, youve finished learning a step-by-step guide on setting up a BT WiFi disc. The next step to fix BT Wifi disc flashing red light should be taken after you find the best location is to power cycle or restart the BT Smart Hub. You can check if your wireless network speed is faster after installing a BT WiFi disc by running a WiFi speed test. 20h19. 31-03-2019 First check the Ethernet connection from your hub (router). 18h07. Tap Save to confirm the modification or change the settings. You are prompted to type the Admin password. Add full Wi-Fi to any BT fiber broadband plan for an extra 12 per month. The LED is permanently red and the new disc doesn't appear in the app. If you get any future issues post back and let us know. on Every time the Internet passes via a second device, such as an extender, some speed is lost. Watch this short video to set up or follow the instructions below. If you're still having problems, use our online troubleshooter. You can get better and more reliable wireless network connectivity when giving the BT WiFi disc a proper setup. You can do this from the Settings menu or manually turn each disc off then on. If you're an existing customer, you've probably already got one. If the problem continues please contact the helpdesk. How do I Change the Name of My Wireless Network? Getting started with your BT Business products, - Finding the best location for your Wi-Fi Disc/Wi-Fi Plus. The LED is permanently red and the new disc doesn't appear in the app. If you don't have access to the app, we recommend you place the disc midway between the Hub and the location in your home that has poor wi-fi. Step 5. Announcements, Guides & Community Updates. You will enjoy experiencing the free-hassle, stable, and fast wireless network with BT disc. I have tried turning off my 'SmartHub 2' for a few minutes and then turning it back on before once again trying to pair up the 'Disk'. The LED will then flash blue for a few seconds whilst it connects, before turning solid blue. Full Wi-Fi discs are unavailable on Sky, Plusnet, EE, Virgin Media, or other popular carriers. However the 'Wi-Fi Disk' disconnected from the network at some point (Nothing has changed from the initial set up, nothing moved, added or changed) and now will not reconnect. A blue light lets you know the disc is in the best location. Plug one end into your Wi-Fi disc and the other into your Business Smart Hub 2 to start pairing. You can look for this information by choosing the relevant tile from the WiFi network section in More Menu or on your home screen. 20h48. It's aimed at people who have to put up with patchy WiFi spots at home. Maintain the rooms temperature from 0 to 40 degrees Celsius. Initially with the ethernet cable attached the hub light turns to a constant blue after a few minutes but when I disconnect the ethernet cable the light turns to a flashing red after a couple of seconds and remains a flashing red. You will see the light on the device change into orange but return to solid blue within one minute. This is a must-have device if you face speed problems anywhere in your house. You must connect them with an Ethernet cable through another disc. This will guide you through the set-up and suggest the best location for your disc. Yet, if you have more than 3 or 5 bedrooms, you will likely need a second or third disc. on The quickest and easiest way is by using the BT Business app. BT Complete Wi-Fi: Smart Hub 2 and Wi-Fi Disc aims to banish Wi-Fi dead Step #2: Power Cycle or Restart the BT Smart Hub. Then you can get connected and online straight away without your broadband being activated. You'll need to update your wireless devices with the new details. Your Business Smart Hub 2 comes with an Ethernet cable (the one with yellow ends) ). 2. Besides, keep the BT disc away from other electrical devices. Finally, if the first two attempts can not solve the issue, call the number on the BT website. Hi@gibbylinkswelcome to the community and thanks for posting. I have had the SH2 and Disc for over 9 months and it has never lost connection. Dont put the disc on fragile surfaces to avoid breaking or scratching. What is Complete Wi-Fi and how do I get started? The Whole Home Wi-Fi app gives location tips and lets you test different locations for your discs. on I cant pair my WIFI disc with my Smart Hub 2, Re: Wifi Disc pairing problem - it doesnt, Announcements, Guides & Community Updates, Plug one end of the Ethernet cable into one of the yellow ports at the back of the Smart 2 Hub, Plug the other end of the Ethernet cable into the yellow port at the back of the Wi-Fi Disc, The light on the Wi-Fi Disc will start flashing blue. If you're usingWhole Home Wi-Fi, from the app's 'Settings' tab, selectLED brightness, and then choose betweenOff,MediumorHighby tapping the appropriate setting. How do I change the name of my wireless network? I just thought I'd ask if there was an alternative method to restore the connection. Set mode 1 for the complete WiFi Disc instead of setting mode 2. The following simple steps will help you switch the mode 2 set to mode 1: Step 1. 31-01-2019 These settings can be varied if you first set up the device. There are no serviceable parts and opening them poses a risk of electrical shock, This device has been evaluated for and shown to be compliant with European Guidelines when installed and operated with a minimum distance of 20cm. 17-09-2019 Ask questions and share tips with other people 24 hours a day. Again the light will turn a solid blue. The light will change to flashing red, but will go back to solid blue after a few seconds. For further troubleshooting and support see What does the orange LED on the disc mean? Setting up your Complete Wi-Fi disc is straightforward. >. What's the Admin Password, and Why do I Need it? For guidance on setting up your Hub, see Connecting and set up of your BT Hub>. 1. My BT app has been intelligently updated to be your perfect Wi-Fi companion. BT Complete Wi-Fi comes with the Smart Hub 2 and one Wi-Fi Disc, the idea being that if there's a Wi-Fi blackspot in your house, the Disc can be installed to ensure that you have house-wide access . If after attempting to add a new add-on disc to your network, the LED is permanently red, please see I can't install an add-on disc. I can't install an add-on disc. Position all parts, including power adapters, away from heat and sun (for example, away from radiators, window sills or other electrical equipment that can get hot), Keep area ventilated (for example, dont put in cupboards or behind sofas) and dont block any vents with objects or thick carpets, Keep cables out of young children's reach, Only use power adapters provided by BT for this specific device. Bell Equipment Return: 6 Steps to Get a Free Device Return, 10 Best Wifi Extender For Xfinity: A Definite Buying Guide [2022], BT Wifi Disc Setup: 2 Piece of Cake Methods [Definite Guide]. You can consider this method as the last resort, even if your Shaw modem flashing green. But here is the best part. The light on your disc will turn red wait until it turns solid blue again before continuing. On the home screen, select More, Your wi-fi network and then Set up new disc. Wait until the disc has cooled down before turning back on. >. I've sent you a Private Message with details on how you can get in contact with the mod team. Turn your Wi-Fi Disc on Plug in your Wi-Fi Disc next to your Business Smart Hub 2. To use the app, go to Google Play Store if youre an Android user or App Store if youre an iPhone user to download and install it. Do not use it if it is damaged to prevent danger. 19-08-2019 Position all parts, including power adapters, away from heat and sun (for example, away from radiators, window sills or other electrical equipment that can get hot), Keep area ventilated (for example, dont put in cupboards or behind sofas) and dont block any vents with objects or thick carpets, Keep cables out of young children's reach, Only use power adapters provided by BT for this specific device. BT is so confident in its claims that, for some reason, if you don't get a wireless connection throughout your house, they can send you two more discs to boost your signal for free. Yet, you can not do this if you use Premium Home WiFi. Step 5. 22h29. You can navigate to this information by clicking on the relevant tile on the home screen or via the Your Wi-Fi Network section in the More menu. BT Hub 5 on 70 meg BB. If you're using Mini Whole Home Wi-Fi, from the app's 'Settings' tab, select LED brightness, and then choose between Off or On. Try some helpful tips if you don't want to spend time looking for the best place to place your BT disc: Put the disc between the hub and where you expect to reach the strongest internet signal. The first thing is the number of the disc; next is care and safety. The hub's administrator password allows you to log in to the device system. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. Wait for the color to switch to solid blue and turn off the device. Connect it with the WAN port on the BT hubs back. Add the new network name or password. You need to activate it by following the instructions in the email we sent you. In the My BT app, go to Hub settings and select Update Wireless Network. Take a look at the video and information below about getting set up. Check the connection between the Openreach modem and the main and turn on the lights before activation. Try restarting your Whole Home Wi-Fi. Below are an easy guide allowing you to do this process: BT wifi disc setup without app, Using the Ethernet cable with the hub, is the first way to set up a BT Wi-Fi disc. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. 15h25. To get the most out of Complete Wi-Fi, you'll need a BT ID and the My BT app. In general, you want to position your discs approximately halfway between the first disc and the area you're looking to get wi-fi coverage. Solved: Wifi Disc pairing problem - it doesn't - BT Community Your first disc will use the Ethernet port to connect to your hub (router). We advise against doing this though and suggest contacting us to request an additional Wi-Fi Disc. But if you cant move it, dont worry, your disc will work OK. Plug one end into your Wi-Fi disc and the other into your Business Smart Hub 2 to start pairing. 10-07-2020 19-08-2019 The LED will flash blue slowly. First check the Ethernet connection from your hub (router). All discs for 2.4GHz and 5GHz use the same Network name (SSID), so most devices will see it as a single network. How to pair Complete Wi-Fi Disc with BT Smart Hub 2 - YouTube Wonder if any one else has had this problem? Not got the app? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. Dont use another power adapter. Step 3. If you are a new customer, the company will provide you with a BT ID through an email for activation. 5 Discs work fine, the 6th disc turns blue when wired to the hub but turns red as soon as it is disconnected. Try moving the disc closer to the one connected directly to your hub (router). Sure enough, we see a 75% increase. Remove the disc and insert it where you want. On the home screen, selectMore,Your wi-fi networkand thenSet up new disc. When your disc light turns blue, unplug the power cable. You can then use the lan port on the remote disk to connect other devices to your network. If you're usingMini Whole Home Wi-Fi, from the app's 'Settings' tab, selectLED brightness, and then choose betweenOfforOn. The light should change to blue after about a minute, BT Whole Home Wi-Fi FAQs - Set-up and installation, Getting started on the BT Community Forum. Step 3. The sales rep should really make this clear if so. Keep the disc and device away from the water sources. What is Complete Wi-Fi and how do I get started? The extension will typically alert you if you are too near or too distant from the router. Step 5. If it shows blue light, the location it tells you is excellent. If you can't cover all your blind spots with one Wi-Fi Disc you can contact us to request another. The LED will then flash blue for a few seconds whilst it connects, before turning solid blue.

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