So I requested the information needed to complete my application. The washer hose is attached to this. I was not compensated properly for loss of use and no fees were removed from the rent being late as Ive paid half as I waited for a solution for this air conditioner unit situation. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. I paid my rent on time except for last month in September 2022 when great jones treated me me horribly. International Association of Better Business Bureaus. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The concession was applied as a courtesy by the property owner and was calculated as a percentage of your per diem rent during the time you were without a/c. Our simple fees are all-inclusive.No markups, no hidden costs, no locked-in contracts or cancellation fees. (15% of the annual rent) Rent, security and the broker's fee are generally due in the form of certified checks at lease signing. I see that the check for $420.00 was processed on 10/17/2022 and will be mailed out to your forwarding address. The man on the phone was absolutely demanding and kept pushing I go ahead and fill out the application. Complaint: ******** With a fully staffed 24/7 tenant support hotline, all of your requests will be addressed immediately and all maintenance repairs are performed by licensed and insured vendors. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I had an anticipated move in date of the 19th of November. The worst management company ever! To add insult to injury, in September, I receive a notice from Great Jones stating I still owe $500 for their services coming to a grand total of about $11K (not accounting for the property management fee and regular maintenance items). I never told Great Jones that it was repaired by the owner, and to this day (months later) they never called to schedule to repair it or check to see if we got it working. At the time you were vacating the property, the property was transitioning to another property management company. GREAT JONES - 14 Reviews - 442 W Kennedy Blvd, Tampa, Florida - Yelp We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. How BBB Processes Complaints and Reviews, BBB of Eastern & Southwest Missouri & Southern Illinois. I'm very happy that someone had recommended Great Jones to manage my property. In 2018, the company raised $8 million in Series A financing from Crossl Read More Contact Who is Great Jones Headquarters I work from home and have disabilities. My G." Mark Jones II | Multifamily Mentor on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. Please be careful. I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. We are here for you, to give you good management. Great Jones. Property Management Service - Porch There was no way to reach anybody from Great Jones directly. Please please please please please run as far away from this company as possible. Our Field Operations Team is on the ground managing the appreciation of your property's value and your residents' decision to renew their lease in your home year after year. It goes against our guidelines to offer incentives for reviews. They responded with a phone call saying my lease was not renewed. The issue is that I have a rodent infestation and the pest control company that has been selected has not been managing it effectively hence why we have been dealing with a worsening issue for upwards of two years now. Well guide you through the process. In closing great jones has one of the poorest communication and only responds by email. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Name of the organization that made the acquisition, Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. In everything we do, we want to change property investing and management for the greater. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. The entirety of my stay at my rental was marked by negligence. My air conditioning stopped working. 1. Hi Haley Darnell, we appreciate your honest review. Please let us know if we can be of any additional assistance. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or . Great Jones has not answered any of our calls or emails requesting the remainder of our deposit be sent. Hi there, we appreciate your honest review. FRUAD !!!!!!!!!!! Once my tenant moved in in March of 2022, repeat maintenance calls were conducted by Great Jones without my knowledge totaling more than $2,000, some for the same repeated problems and others for issues which were never fully resolved or poorly repaired. As real estate investors ourselves, we were sick of hearing about egregious upcharges on parts and labor, and frustrated by the lack of sophistication in management for the individual investor. Procedures and requirements may vary from one building to another, so you may want to use a broker in order to guide you through this process. I've been trying to contact them regarding the notice but no reply back, Noone answers the phone, tried texting. Now that its up, they are charging me $3,000 in damages even though we had the house professionally cleaned and left nearly EXACTLY as we found it. What if I was a family member, would I get the same treatment? Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities; Estimated compensation for this position is: 80,000.00 - 90,000 . Heres my Work Order Number 298332-313933. Their driving purpose is to utilize technology to stay one step ahead of investors needs and positively affect their bottom line through never-before-seen efficiencies. Reliable premium management and maintenance. After I applied I was asked for a copy of my lease. I currently am a renters and my house had a problem that was beyond tenant repair. Rent and bills were still due though. Read 1 more review about Great Jones Property Management. I have always been a good, respectful tenant. Thanks. Most landlords require that you make 40 times the amount of monthly rent. Great Jones is not one of your typical property management companies in Indianapolis, Indiana. Nov 4, 2022. This resulted in a leak that then damaged the vanity and my tenant had to request a, visit on 07/07/2022 charged $90 where I refused to complete the service since the damage had been created by previous technicians. 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The temp in Tuscaloosa is 95 everyday. Great Jones as become a perpetual disappointment in "managing" my property. Dont recommend even applying for their properties. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. They gave me a few numbers and called upon arriving. Unfortunately, based on the information provided, we are having difficulty locating you in our system. We would like to have a better understanding about your experience. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Roofstock, a proptech startup aimed at making it easier to purchase an income-producing property, announced Wednesday its acquisition of Great Jones, a property management platform that Roofstock intends to utilize for its "end-to-end single-family rental platform." Premium property management companies in Indianapolis, like Great Jones, help property owners benefit from this with expert property management services in Indianapolis. Tips to Raise your Home Value at any Price Point, Moving a Family: The Complete Guide for Parents. I have also shared with you the the ITD full statement, the team disbursed$62,334.47. Wealth Global, we're glad you had such a wonderful experience with us! And of course this company charged my mother! Hi Elishia Miller, we appreciate your honest review. The best thing that can happen to landlords in the area is if this company goes out of business after receiving enough bad reviews. We have requested our move out team to process the security deposit as soon as possible. Stealing money from their client base. When we moved out in July, we followed all the steps for moving out and notifying the company. Types of diversity represented in an organization, specifically of those who are founding members, currently the CEO, or have check-writing abilities in an investment firm. As a property owner, I am very disappointed with the level of service provided by Great Jones. I emailed numerous times my concerns and my concerns of the morality and legality of taking applicants fees knowing the property is not available for rent with no similar options in the area, and being non responsive to even help to find a property. And They did not that in order. The application & $50 for fee was submitted on April 12, 2022. After he found out about it, it was fixed the very next day. Retail Operations Manager (Property Management) My entire house has been backed up for 3days and counting! If they didn't have breed restrictions they wouldn't have so many houses on the market. I have explained that the man did no work and they kept saying different things to make it seem that its our doing for the bill. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. But all of a sudden Tom the 11th I receive a denial and an adverse action notice cause the email approve was sent in error. We have only be sent an initial check of $687. Co-Founder, Senior Co-Founder, Senior Co-Founder, Growth, Senior Co-Founder, Strategy, Senior VP, Senior VP, Growth, Senior VP, Strategy. Literally the worst rental company in Greenville dont waste your time. leasing@greatjones.co or (239) 201-2164, Enter your rental property's zip code or city below, Or call us (866) 504-2251 to speak to a portfolio representative. But anywho I do not recommend! I learned that most if not all of the Great Jones staff is not located in ******** so assume they sub-contract out all the work without verifying quality nor true completion of work. Great neighbors, maintenance and quick and efficient service from management! We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. I am a current resident. Locations | Great Jones They have refused to release the funds they kept in reserve for the properties. Their driving purpose is to provide the highest quality care for your rental properties and work with local vendors to achieve the most competitive possible pricing for upkeep. Great Jones acted quickly and the service provider they chose was awesome and good at what they do. See details. The listing was on Facebook marketplace, and they people running it had no active account. Complaint: 18332804I am rejecting this response because: There have been zero scheduling issues between myself and pest control company and I have plenty of evidence to show that if needed. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I then decided to move out and here is where the problems come. We signed up with great Jones property management in 2019. At this time the vendor has been assigned to the work order. I moved in April, 2 days later my a/c was stolen. I watched the property continue to be actively accepting applications and even moving the price of rent up and down on the property listing for MONTHS after my initial interaction. I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones. Application fees ($50 - $350) Criminal and Credit Check Fee ($50 - $150) Brokerage fee, if applicable. To reach that potential, we are starting with modern, full-service, highly technology-fueled property management itself a $30-40 billion market, as well as the connective tissue to hundreds of. After notifying the maintenance service they were able to contact the vendor and get it rescheduled.The repair was done timely and corrected with no follow-up. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I told them I had 10 days to submit the information and I have yet to hear from them. Our focus? Great Jones Property Management Reviews | Read Customer Service Reviews REQUESTING REPAIRS VIA LATCHEL To file your first request contact Latchel directly using one of the following methods below: CALL: 407.553.9696 BBB Business Profiles are provided solely to assist you in exercising your own best judgment. At this time we are monitoring this work order. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. Please see the statements we have sent you YTD. Get qualified today to unlock your growth potential. I have a disabled child who's a deaf mute and suffers from seizures. Great Jones is an American property management firm based in New York, NY. . GREAT JONES - 414 Fayetteville St, Raleigh, North Carolina - Property Management - Phone Number - Yelp Restaurants Great Jones 4 reviews Claimed Property Management Edit Closed See hours See all 4 photos Write a review Add photo Location & Hours 414 Fayetteville St Raleigh, NC 27601 Serving Raleigh Area Get directions Edit business info If you could provide more information to us, we would be more than happy to try and make this situation better. When I finally get a response, my questions are often left unanswered. After terminating them as my property managers due to a lack of effort and constant displays of incompetence. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. OAKLAND, Calif., Aug. 25, 2021 /PRNewswire/ -- Roofstock, the leading end-to-end online platform for single-family rental (SFR) investing, today announced it has acquired property management. 0/10 do not recommend wasting your time on this company whatsoever. Even if local property manager Alex Varcheski promised me some money for repair and missing washer and dryer, I never got it. I havent received from Greatjones no information they are unprofessional & scammers. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. But GREAT JONES need to find a better system for ORGANIZATION AND COMMUNICATION. Well guide you through the process. Diversity Spotlight (US Headquarters Only), Edit Lists Featuring This Company Section, Roofstock Expands Owner Service Offerings with Acquisition of Tech-Enabled Retail Property Management Leader Great Jones, Property Management Companies With Fewer Than 1000 Employees (Top 10K), East Coast Property Management Companies (Top 10K), Real Estate Female Founded Acquired Companies, East Coast Acquired Companies With Less Than $50M in Revenue. 55 Monument Cir 7th Floor Tawny Robyn at their customer service center are BOMB.COM None of this was their fault but they did what they could to help me and I could tell. If you are subleasing a co-op or leasing a condominium, board approval will be required. Active, Closed, Last funding round type (e.g. Serious investors work with Great Jones, an Indianapolis residential property management company that excels in making their investments profitable. Rent, security and the brokers fee are generally due in the form of certified checks at lease signing. Left four voicemails. Told my mother she should get a new washer and disconnected a hose that was too tight for my ELDERLY mother to take off. Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. No missed payments or issues ever. Alex Vercheski Email & Phone Number - Great Jones | ZoomInfo I would highly advise against getting any business with Great Jones. They used security deposit to pay for last month rent, so any damage caused by tenants were not covered. Walk-in payments are not accepted at any of our locations. the temp was near 90 in the home). Now I also have to spend money on attorneys to get my money back from them. We have not been successful after multiple attempts (emails and phone calls). Throughout the vacancy they were slow to communicate, unhelpful and not proactive in their approach. Apply now Together, we'll deliver a greater property management experience. After 3 months, we have been trying and have sent multiple emails. Get started managing your spaces and locations. They lack communication between departments, which just leads to nothing happening until you pester them enough. Boost your team's efficiency and expertise while increasing asset value and make your real estate work smarter. Hi Brandi, we appreciate your honest review. Great Jones has told us a few weeks ago that a second check for the remaining amount had been issued but we have not received it or been giving confirmation of it being sent. I will give great jones a chance to fix this the right way for once and be fair to good previous tenant that was treated wrong by you all. As a matter of policy, BBB does not endorse any product, service or business. By combining proprietary technology with deeply experienced local teams and a network of skilled partners, its full-service offering enables property owners to achieve exceptional performance from rental ownership without the management friction or headaches. In the meantime, my unit sits vacant for prolonged periods. His response time was fast and effective and he help me land my home. billions of dollars worth of products & services to owners, residents, and other relevant stakeholders. I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. Great Jones is terrible, dishonest, sloppy, super unprofessional. 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