Sorry we couldn't be helpful. If you buy through links on our site, we may earn a commission. The company does have something they term FanProtect Guarantee in its User Agreement. How to Get a Refund from StubHub - Christian Small Received refund via credit card dispute : r/stubhub - Reddit 08-11-2021 07:33 AM. If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. Submit your case! Buy sports, concert and theater tickets on StubHub! Your email address will not be published. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Yes To take someone to Small Claims Court, you first have to notify them that they are being sued, which is called 'serving a defendant.'. We do still love going to events and want buying tickets online to be easy and safe. endstream endobj 64 0 obj <>stream If you feel like StubHub cheated you, you could take action against them. V~>Wpu( `^8A@*$'+LUx UjP0U6UC`~@ ET.dPJ!(qmuRpL/=3@xrtn"L3|HP@ JC%Y!mA-' b&K0B\pIk=v'G_5{G.ugCz~Cn5/\}e j^JNBj|O. For the majority of will challenges, the notice of dispute must be issued before the will has been granted probate. Required fields are marked *. How do I get my tickets back if they didn't sell? Anybody hear about this? Disputing A Charge = Locked StubHub Account? In other words, when it can be too late to get a refund. [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. Create your signature and click Ok. Press Done. Ticket buyers and sellers say StubHub owes them after widespread event I read somewhere that if you dispute aStubHub charge, they will lock you out of your account until it's dropped. 0000002979 00000 n wikiHow is where trusted research and expert knowledge come together. Sorry but that's how it is. Judge Partly Grants StubHub's Motion to Compel Arbitration in Ticket Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. trailer <]/Prev 51923/XRefStm 1008>> startxref 0 %%EOF 82 0 obj <>stream 0000001351 00000 n HVn1+9x,R-@C-S}k":(%ERA0h!>mnaq./wej]_>e82ea8|w>i,7_x0x6[b8/)DQK8a yN&9v^ '].i}wonpl4 R -tS QFdjr@_ TOx`r K HUKo0WX(zTaa}HvR#tZi/s\jg@T>N9@lP:V&YNn>n>A+_2J ibcO?E'YT1$\@k|E/PN The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). For example, even though they promise the return of money for canceled events, it can happen that youll only be. The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. How to Contact StubHub: Customer Service for Buyers and Sellers - WikiHow By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It is possible to request a refund on a purchased StubHub ticket manually. {cY~3UJ1LUh_p0xD3;UhmkD^Fbhp&k!U(gy?4fJ hBX$_f5` LgZ@g]4Y2OuWX#-Yhz6Z4Say*]jw#25i:a Y endstream endobj 63 0 obj <>stream My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. From everything weve seen, the StubHub customer support is quite thin, to say the least. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. Solved: Dispute Cancellation Fee - StubHub Community StubHub Community Support Selling Tickets Dispute Cancellation Fee Topic options niki_020 Waterboy Answered! Ask the Community Contact Support Danielle is the author of this solution article. Lesson learned and next time don't list on multiple sites. You will enter your community username and new password and done! Your account will stay inactive until you: Drop the dispute Pay StubHub the amount you owe Was this answer helpful? Help us improve this article with your feedback. San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? For example, covers your new purchases for 120 days against damage or theft, extends the time period of the manufacturer's warranty by an additional year, and you can be refunded for items that the store wont take back within 90 days of purchase. endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream https://31-cache11.stubhubstatic.com/cms/content-content/legal/images/Notice_of_Dispute.pdf. I received a refund in its entirety. 100, Irvine, CA 92606. 0000017831 00000 n I would be more than willing to speak with the buyer directly and also point him/her in the direction of VERY similar tickets at VERY similar prices. This article was co-authored by wikiHow staff writer, Eric McClure. [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. Jackson, MS 39216 Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Most contracts include the address of each party and notice requirements. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. [9] See Paragraph 22, Section B, titled Arbitration Procedures., [10] https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf. Just log into your DoNotPay account using any. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. By matching highly experienced lawyers with specific client needs, Christian & Small develops innovative, effective, and efficient solutions for clients. Notice Dispute Form - signNow In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. This article was co-authored by wikiHow staff writer. [1]You already know that. Sign In. It is derived from the folk poets of West Africa, Caribbean-style toasting and American Blues and Jazz sounds. The clause is designed to protect both buyers and sellers. (Techdirt valiantly tries to cover them here. Lesson learned. However, Chase Sapphire Reserve did me a solid. Writing a Construction Notice of Dispute. Free Sample Letter I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. They'll respond within 30 days. ed troyer wife; buyer says i sent wrong item; bloomfield democrat obituaries; what causes low amylase levels in dogs; george jenkins high school schedule After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. If you feel like StubHub cheated you, you could take action against them. It's how you escalate your issue and tell the Legal Department the nature of your dispute and what you want AT&T to do for you (for example, refund a particular charge). Suite 1800 Financial Center 21, et. The Court reasoned that the checkout process on the website put Plaintiffs on constructive notice of the arbitration agreement. StubHub will refund your money if an event is cancelled or moved. Use of this website signifies your agreement to our, / Don't want the tickets I bought and want to dispute the charge with my credit card company. Sell. When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. All you need to do is follow these short steps below: Voil! PDF StubHub Notice of Dispute She was just relaying a message. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. StubHub notes it was the first to offer the 120% credit for canceled purchases. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require.
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