Outstanding service all round. The receptionist I encountered was rude and unprofessional. Outpatients 1 can be found by entering the hospital through the main entrance and taking the first corridor on the right, past WH Smith. Information about our acute medicine service | North Middlesex He went when he had a fall on night out not a general constant drunkard but just an unfortunate accident on a night out felt like she thought it was his own fault for drinking and treated him very differently to other patients very unprofessional, Report review titled Uncompassionate nurse as unsuitable, Dear Writer, dhYUK 9`nZ&vD. I went to A&E around 5am on a Sunday with severe abdominal pain. endstream endobj 239 0 obj <>/Size 232/Type/XRef>>stream 232 0 obj <> endobj chelwest.wmpals@nhs.net Chelsea and Westminster Hospital. Charing Cross Hospital. Barnet and Chase Farm Hospitals NHS Trust -. West Middlesex University Hospital. If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team. Nurse was so intimidating and uncaring. There is a pay and display car park with bays for blue badge holders. PDF Welcome to the Ambulatory Emergency Care Service Hospital Discharge Report - September 2017, In August/September 2017, Healthwatch Hounslow (HWH) carried out a patient survey to find out the experience of some patient, who after spending some time as an in-patient in hospital, had been, Interviewed staff working within the AEC unit, Interviewed 20 GPs practising in the community. cQzjWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzW x.PR34b0`9yjT2dRdx vXw#Ny#$$H;z'~ay@*%"c 5G~z}_?CyvVVCq =d^CBT#hq}Qnx-]J}+_f%K%5]RS$hC+=2RBd f Aj?:|C2U WUa9nSiyE? It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. trailer Unprofessionalism and lack of care towards our patients is something that we don't tolerate; as we take pride in putting our patients first and displaying kindness. All rights reserved. We will make sure to inform the departments of your wonderful feedback. Ratings and reviews - West Middlesex University Hospital - NHS West Middlesex Hospital Services provided by West London NHS Trust Liaison psychiatry Perinatal mental health services. Start your journey here Chelsea and Westminster Hospital NHS Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC) Official information from NHS about West Middlesex University Hospital including contact details, directions, opening hours and service/treatment details Contact the team What a good service and a brilliant team. Details: West Middlesex University Hospital, London University Hospitals Coventry & Warwickshire NHS Trust Guys and St Thomas' Hospitals NHS Foundation Trust Royal Cornwall Hospitals NHS Trust University Hospital of Ayr To register your interest and find out more about joining, please email aec@nhselect.org.uk %%EOF Wards / departments | West Middlesex University Hospital Home Wards / departments Security Office - 6897, Bleep - 336 for assistance Education Centre Office 5406/ 2525/ 5920/5405 Dining area (front door) 5400 Dining area (back door) 5404 General Accommodation 5360 Anaesthetists Registrars Bleep 340 (ITU) FY2 on call - bleep 181 I am happy to read that you received outstanding care and overall had a positive experience. Anyone who has a chronic illness and requires end of life care or is supporting someone who is receiving end of life care. Close menu, I had breast surgery last week apart from the initial wait in the elective surgery which was terrible unprofessional and no confidentiality whatsoever, the anethasists, doctors and nurses were fantastic helpful and caring. West Middlesex University Hospital | Isleworth Accident & Emergency | North Middlesex University Hospital Brentford Workhouse Infirmary (1896 - c.1920) West Middlesex Hospital (c.1920 - 1931) West Middlesex County Hospital (1931 - 1948) West Middlesex Hospital (1948 - c.1980) Address. Patient Experience Co-ordinator, by Kevin Chamberlain - Posted on 12 April 2023. Read our privacy and cookie policies. 0000001597 00000 n xb```b``Vf`f`ef@ aV daHl `W!1*|Zhzi[a?vxM+r)v )((be2%@cU We do not tolerate unprofessionalism and rudeness from our staff, I sincerely apologise for the lack of care and understanding provided overall. 0 My consultant kept me informed of what treatment and why I was needing it. West Middlesex University Hospital We are located in Outpatients 1 at the front of the main hospital building, next to the WHSmith shop. 0000001838 00000 n Middlesex Hospital was a teaching hospital located in the Fitzrovia area of London, England. Barts Health NHS Trust -. Further details here For support call: 020 8321 6300 or email: talk@themulberrycentre.co.uk VOLUNTEER DONATE NOW Our services run: Mon-Fri, 8am-8pm We also run a nurse-led service on Saturdays and Sundays from 11am-2pm - learn more about this service T: 020 8321 5966 Hyperemesis gravidarum treatment in AEC Cancer services PALS e-mail: chelwest.wmpals@nhs.net Queen's Hospital. We run a 6-day service . Thank you for taking the time to feedback your experience. Chelsea and Westminster Hospital - Care Quality Commission - CQC The work undertaken within this review will go some way to identify clinical and financial outcomes of the service, prevalence of conditions, prevention rates and if the needs of patients from diverse, hard to reach ethnic minority language groups and those with a need for British Sign Language (BSL) or visual impairments are realised. HCAS Posted: 18/04/2023 Job Type: Permanent Closing Date: 02/05/2023 Staff Group: Nursing & Midwifery Registered Job Ref: 289-CSS-1039-A Visited Respiratory Medicine on April 2023, Report review titled Brilliant care as unsuitable, Dear writer, rS&cD5Ts6'E7FdU()8GHVe*9:IJWXYZftugvwhijxyz i !1AQa"q2#BR 3br$Csc%4S5&DTdEU' The trust operates at two acute sites: Chelsea and Westminster Hospital and West Middlesex Hospital. Our ambulatory emergency care (AEC) service provides same-day, consultant review for patients with urgent or emergency health problems without the need for attendance in A&E. . I was able to see a doctor in under 2 hours, which is unheard of these days. Receptionist could talk on their mobile phone whilst checking you in. Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), Clinical or radiological suspicion of cancer, Does not meet alternative tumour-specific pathways, Well enough to attend an outpatient clinic, Bloods (including FBC, eGFR, LFTs, bone profile, CRP, ESR, PSA if male, CA 125 if female), Quantitative Faecal Immunochemical Test (FIT). Camelia Thank you for taking the time to feedback your experience attending The West Middlesex A&E department. Some patients may return the following day for further investigations and treatment. Across our three programmes we have worked with over 150 organisations. I was admitted via a and e and spent 2 weeks in lampoon ward and 2 days in syon 1. The liaison psychiatry service is also available here. West Middlesex Hospital. Salary: 32466.00 to 39521.00 a year per annum incl. Haematology Chelsea and Westminster Hospital NHS Foundation Trust The Care Quality Commission (CQC) is the independent regulator of health and social care in England. West Middlesex University Hospital Overview Overview Departments and services Facilities Ratings and reviews Leave a review Contact us Address Twickenham Road Isleworth Middlesex TW7 6AF Get directions (opens in Google Maps) Phone 020 8560 2121 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating Instagram, 2023 Adobe d Menu Some patients may return the following day for further investigations and treatment. 1}OI6)gT\ "wAEI\7Y@*#;KsBaO-JY@*N!N9l|=Z;~L,f The nearest underground station is Hounslow East, which is approximately 1.6 miles from West Middlesex Hospital. Thank you for taking the time to feedback your positive experience attending The West Middlesex A&E department. Camelia Reviewed admission and discharge data, identifying prevalence rates, financial impact indicators and speed of service. Despite a very busy time, and, Report an issue with the information on this page, Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust, Chelsea and Westminster Hospital NHS Foundation Trust. Westminster Magistrates' Court The liaison and diversion service is based at Westminster Magistrates' Court. SUz\` 'Vk6%`5=eQu` iXGHjA=QznWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWz`tAU-,320Bn\J D) We provide a range of investigative and therapeutic endoscopy procedures in 4 modern, well equipped endoscopy rooms. We provide a comprehensive, multi-disciplinary accident and emergency (A&E) and urgent treatment centre service in our modern buildings. JA1dZs:D*=_t _IsYw~#PSSSI 232 9 Thank you for your feedback. Report review titled Rude Reception Staff as unsuitable, Dear writer, Despite chronic understaffing and, I want to thank you so much for the incredible care I received in a&e. Review titled Outstanding care Rated 5 stars out of 5 by Anonymous - Posted on 12 April 2023 I went to A&E around 5am on a Sunday with severe abdominal pain. Twickenham Road If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team at: A&E is open 24 hours a day, 365 days a year and is staffed by experienced doctors and nurses who deliver initial assessment and treatment to all patients who require medical care. The admin staff on the desk were welcoming and helpful. 0000000476 00000 n West Middlesex University Hospital is part of Chelsea and Westminster Hospital NHS Foundation. Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. 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