Before buying, I did not update my address. help! Buyers with wrong address I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. Step 2: Tap on the 'Setting icon' from the top right side of the screen. This has been happening so often that I've had to put a disclaimer in every listing saying to "double check your address before purchasing." 4 To ensure you have Buyer Protection / Seller Protection you need to have bought or sold through the Depop BUY button If anything goes wrong with a purchase or a sale, you can report this to us for extra support Direct payments outside of the BUY button are not allowed and violate our Community Guidelines sold an item for 150 and going to revieve 130 smh. The buyer gives me a new address, then asks when Im going to ship it. The next day, I go to try and ship once again. r/Depop - Buyer gives me wrong address TWICE, wants a refund - Reddit help! buyer gave me the wrong shipping address : r/Depop - Reddit Buyer put wrong address : Depop 1 Posted by 2 years ago Buyer put wrong address On the buyers order details she still had her old address and didn't notice until I had already shipped the item. I said well first, Im going to have to buy a new polymailer. So between gas money and the new polymailer so far, I have lost money. The buyer gives me a new address, then asks when I'm going to ship it. Cookie Notice Reddit and its partners use cookies and similar technologies to provide you with a better experience. Its details page will open. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong!".so i was like ok ill have to refund u so u can update the address and then u can repurchase. the funds arent pending on my paypal & i checked my transactions on my bank account, still got nothing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. however a few days later she asked "girl why is the package heading to my old address in a different state" so i realized oh my lord she didnt even fix her address correctly and she said "this is why i mentioned my old address so u could check to see if it's correct." and our Reddit and its partners use cookies and similar technologies to provide you with a better experience. your best bet will probably just be to refund the buyer and offer to let them repurchase once you have your item back. def not my responsibility as a seller to make sure the buyer's address is correct. Privacy Policy. Step 5: Log in to your PayPal account. and our Seller sent item to the wrong address. Did I handle this correctly? How do I sell safely on Depop - Depop help GB By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Or could I manually pencil it in & USPS would be able to deliver it properly? buyer obviously wants it but atm theres nothing i can do and i have a bad feeling the parcel is lost. wrong address : r/Depop - Reddit You can find this app on one of your Home screens, in the app drawer, or by searching. The buyer messaged me saying it was on the way back to me and if I could please resend it out to her. Buyer needs my email address : r/Depop - Reddit By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. so i sold some joggers for 80 and it was just a normal thing at first like i wrote the address on the parcel and sent it. I've done this several times. she also said ".cant you just write the new address on the label" which annoyed me . For more information, please see our Seller sent item to the wrong address. What can I do? : r/Depop - Reddit So sellers have to pay extra for others' mistakes? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and we wouldnt even be in this situation if she hadnt bought it knowing her address was wrong!! Congratulations! im so scared she's gonna leave my first below-5-star reviewand yes i am sure i used the new label because i threw away the old one, Scan this QR code to download the app now. Join. i need some advice (pls) on something that's gone wrong w a buyers Step 4: Tap on 'Connect PayPal'. Today (Saturday 3/11) she messaged me and said she recently moved and the address on the shipping label was for her old house. they're trying to scam you, buyers do not need your email. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What can I do? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For more information, please see our the guy at the depot told me to just wait and see what happens. I love depop but come on the waiting time to recieve the money as a seller is crazy + i understand they have to make money somehow but the fees on sales is crazy! When the package is sent back to me how do i get a new label without purchasing one I dont know what to do and definitely refuse to pay out of pocket to resend these items to peoplehelp , Scan this QR code to download the app now. Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. wrong address. For more information, please see our A sub for discussing all things Depop. Depop is known to have relaxed requirements. SOMEBODY HELPso i sold a HS fan 2 pieces of my gear. i texted him twice but havent heard from him since & he blocked me on ig. "so i was like ok ill have to refund u so u can update the address and then u can repurchase. anyways the second time she purchased i assumed her address was updated and correct cuz she had like 2 days to fix it so i went ahead and shipped it. i need some advice (pls) on something thats gone wrong w a buyers order. I was more than happy to refund to just be done with this person, but the buyer is still messaging me asking when they are going to get their item. Cookie Notice 2 people already shipped 2 of my items & i messages the other person in hopes to correct my address before she ships it but is there anything i can about the already shipped items? Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? 68. r/Depop. Privacy Policy. if you used the depop shipping label it isn't your fault or anything. How to Sell on Depop - A Beginner's Guide - shift4shop They said it was their bad and they are going to go to the post office to resolve the problem, but what is that going to do? I get to the post office and I was told that the address was invalid. Just an unnecessary headache lol. i just purchased like 5 things from different people on depop, and i just realized one of the numbers on my address is incorrect. Anyone else have this happen when shipping to a buyer? : r/Depop - Reddit so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Um, no. she also said "cant you just write the new address on the label" which annoyed me even more cuz IF I COULD DO THAT why would i bother refunding u and making u pay again?! Please read rules before posting. If the courier loses your parcel, and your tracking does not say delivered, you, the seller, must refund the buyer and apply to be compensated by the courier for the loss. 2 of the 3 times, the person never bought it again anyways. Yeah, that's happening to me too. So any help would be appreciated! The next day, I go to try and ship once again. The item will be added to your bag when you tap this in the lower right corner of your screen. Scan this QR code to download the app now. They complied with the request and asked for my full name as well. I messaged the seller and it turns out they sent it to the old . Depop is a vast marketplace where you can buy and sell anything from clothing to electronics. For more information, please see our and our This upsets the buyer and now opened a depop dispute. Please read rules before posting. Had about 7 messages in the space of a few hours, all along the same lines. I waited 8 days, but the package still has not came. just ignore/block. If you have not gotten a confirmation in app/on depop website that states "1 to ship" under the "all sold items" icon, then you have not sold an item. How to deal with Items that delivered to wrong address? : r/Depop - Reddit Had about 7 messages in the space of a few hours, all along the same lines. ? They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all , seller gave me incorrect shipping info AND, Scan this QR code to download the app now. Privacy Policy. Cookie Notice They asked me to ship it next day, so I did. Steps 1 Open Depop. I waited 8 days, but the package still has not came. But I specifically told the seller to deliver it to X address instead. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. its been probably a week now and the parcel hasnt been re-delivered to the royal mail depot or my house. Buyer gave wrong address : r/Depop - Reddit & i havent received my funds yet. spoke to the buyer and the buyer gave me the wrong address, and told me when ive got the parcel back to send it to a NEW, completely diff address. I said "well first, I'm going to have to buy a new polymailer." So between gas money and the new polymailer so far, I have lost money. A sub for discussing all things Depop. Why do people ask for email? : r/Depop - Reddit This has been happening so often that Ive had to put a disclaimer in every listing saying to double check your address before purchasing. Depop has been no help and Ive emailed about 10 times and also contacted USPS. Sorry guys but I need to rant. Last week, someone bought a piece of jewelry for me (keep in mind the total transaction was $7). i dont use reddit . Privacy Policy. Refund depop fee: Do you refund the FULL amount or do you - Reddit Reddit and its partners use cookies and similar technologies to provide you with a better experience. 4 4 Related Topics Buyer moved house and gave the old address Related Topics Depop Mobile app Marketplace and Deals Marketplace Etsy Information & communications technology Online shopping Public company Consumer discretionary sector S&P 500 Business Technology Website Finance Business, Economics, and Finance By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please read rules before posting. For questions and discussion about Facebook Marketplace. Hell no. r/Depop on Reddit: SOMEBODY HELP so i sold a HS fan 2 pieces of my I took it home and messaged the buyer, telling them that they gave me the wrong address. I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I just started using Depop today, posted like 3 things, and within 1 minute . RANT!! How to buy and sell safely on Depop - Depop help GB Privacy Policy. So if a buyer made a mistake of entering the wrong address and the item was shipped back to me, why do I have to refund in full in order to have the Depop fees refunded to me, especially when it was charged to the seller and not the buyer?? A sub for discussing all things Depop. Please read rules before posting. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2 Select an item you want to buy. 98. 3 Tap Buy. Complete noob when it comes to selling, especially in FB Marketplace. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. i think the buyer is a kid though, like genuinely, so i'm not sure if and our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. however it then, as per the tracking, wasnt delivered because the address couldnt be located. yeah this is definitely a lesson learnt to always put my address on the back of the parcel!! Contacted buyer and got a good address. I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. I've not replied to any as it doesn't sit right with me, has anyone come across this before? For more information, please see our Before buying, I did not update my address. buyer gave me the wrong shipping address. Um babe you got a refund- Im not sending you anything lol. But I specifically told the seller to deliver it to X address instead. it was then showing as sent back to sender. yes, the wrong address was on their depop account. A sub for discussing all things Depop. As young as 13 years old can register in Depop, make an account and start buying or selling. uhh maybe i shouldve checked?? Girl, do you REALLY think Im going to buy a third polymailer and drive to the post office on your time for seven dollars??? RANT!! Buyer put wrong address : Depop - Reddit Cookie Notice By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There are over 100 million items listed on Depop, with 90% of users aged 26 and under. They shipped almost immediately the next day. I messaged the seller and it turns out they sent it to the old address. Buyer needs my email address. Refunding the Buyer and relisting. For more information, please see our For more information, please see our does anyone have any advice? Buyer Gave Wrong Address - what to do? : r/FacebookMarketplace - Reddit my local post office is also no help. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Scan this QR code to download the app now. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. I messaged the buyer, and they just dont care about the inconvenience they have caused. They gave me another address, and told me to ship it quick because they are going on vacation. How to Change Your Address on the Depop Mobile App - WikiHow and our Im sorry I just hate entitled people. They complied with the request and asked for my full name as well. Of course, the Buyermistakenly gave me incorrect/invalid address and the package was resent back to me. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. Thanks for reading my rant. Step 3: Now tap on the 'PayPal account'. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Scan this QR code to download the app now. seller gave me incorrect shipping info AND : r/Depop - Reddit The buyer gave me an incorrect address AGAIN. You should refund the order, relist it, and have them buy it again with the correct address. it doesnt have my address on it so i have no idea how it will get back to me. I took it home and messaged the buyer, telling them that they gave me the wrong address. Cookie Notice By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Buyer wants me to ship to a different address : r/Depop - Reddit Buyers with wrong address : r/Depop - Reddit Buyer moved house and gave the old address : r/Depop - Reddit Use the address in your Depop sales receipt to ship your item Describe and take accurate photos of the items you list Only use tracked shipping to send items Keep your proof of shipping receipt or take a photo Make sure that the payment clears into your account before you ship I sold with Depop Payments they either want to sent you a fake confirmation email so you send them the item without realizing they never purchased or try to hack into your PayPal. Buyer Error : Depop - Reddit By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Is there a way I can edit the shipping label to reflect the good address? Scan this QR code to download the app now. Cookie Notice If they request either from you, they are trying to scam you by sending a fake email to you stating you have sold an item to them. Basically, a buyer purchased a pair of shoes from me and I shipped out the same day (Thursday 3/9). however, the parcel hasnt been sent back to me, because my address wasnt on it. This app icon looks like a black lowercase "d" on a red background. i'm going to phone the post depot tomorrow before i talk to the buyer about what we should do but unfortunately i do think it's lost. Sellers Beware: Depop Scams You Should Watch Out For - OneShop Buyer gives me wrong address TWICE, wants a refund but still expects item?? Please contact the moderators of this subreddit if you have any questions or concerns. and our Hi folks, I was selling an item and used FB's prepaid shipping label (via USPS). Privacy Policy. They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all Vote 1 1 comment Best It is not their responsibility to chase up a parcel if it is undelivered, if the address they gave Depop is correct it is your responsibility. Never provide your email address or phone number to a customer. They shipped almost immediately the next day. but also im a college student and its midterm season, checking her address is not my priority esp when i had 12 other packages to pack and ship. and our I was so frustrated. i would obviously refund the buyer if they never get the parcel but then i am out of pocket my item and out of 80. i jus want my money man. Cookie Notice
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